There are two ways to contact the police department by telephone. For reporting in-progress crimes or emergencies involving imminent danger to life and/or property, you should dial 9-1-1. Please be aware that when you dial 9-1-1 from a landline phone located within our city limits, your call rings directly at Spring Valley Village Police Department Dispatch Center. You will be able to give your information directly to the dispatcher who will immediately dispatch the information via radio to the responding officers.
If your emergency requires the services of the Village Fire Department, your call will immediately be transferred to their operator.
Non-emergency and non-life-threatening calls should be directed to 713-465-8323.
Regarding 9-1-1 calls made from a cell phone, it is recommended that you program the police department's 10-digit phone number (713-465-8323) into your cell phone's speed dial phone book. Calling this 10-digit number assures that you will be connected immediately to the Spring Valley Village Police dispatcher rather than possibly being routed to another agency by dialing 9-1-1.
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